Contacts
How to Reach Us
The easiest way to get in touch with the team behind nicolalemay.com is by email:
Please include a clear subject line and as much relevant detail as possible so we can route your message to the right person.
What You Can Write About
We welcome messages about:
- Questions about our content — our reviews, guides and articles about bitcoin sports betting and casino platforms
- Corrections — if you spot outdated, inaccurate or incomplete information on our site, let us know so we can verify and fix it
- Feedback — suggestions on how we can improve our coverage and make it more useful for Canadian readers
- Partnership requests — advertising, affiliate or other business enquiries related to nicolalemay.com
Response Time
We read every message we receive. We usually reply within a few business days, although response times may be slightly longer during busy periods or holidays. If your enquiry is urgent, please mention this in the subject line.
Questions About Your Casino Account
Please note that nicolalemay.com is an independent review and information website — we are not a gambling operator and we do not run any casino or sportsbook. For that reason, we are unable to help with:
- Deposits or withdrawals, including bitcoin transactions made on a gambling site
- Bonuses, wagering requirements or promotional terms
- Account verification (KYC), login issues or account closures
- Disputes about bets, payouts or game outcomes
All of these matters must be directed to the customer support team of the casino or sportsbook you are playing at. You will usually find their support options (live chat or email) in the "Support" or "Help" section of their website.
Need Help With Gambling?
If gambling is no longer fun and is starting to cause problems for you or someone you care about, free and confidential help is available in Canada. You can contact ConnexOntario, which provides 24/7 support, information and referrals for problem gambling across Ontario and can point you to equivalent services in other provinces and territories. You can also visit GamTalk, a national Canadian support service offering live chat and community support for people affected by problem gambling.
Reaching out is free, confidential and available around the clock — you don't have to deal with it alone.